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Last updated: January 2026

Mospala Privacy Policy — how safe your data is with us

This page clearly explains how the information you provide while using mospala is collected, where it goes, and how it is kept secure.

SSL-Encrypted
Never Sold to Third Parties
GDPR Compliant
Fully in English
🔒
Privacy Commitment
Your data is never sold
Only necessary data is collected
Right to Erasure
Protected to International Standards
Access your data anytime

Key Highlights at a Glance

Only What's Necessary
mospala only collects information that is genuinely necessary to provide the service. We do not ask for irrelevant or excessive data.
Never Sold to Third Parties
Your name, phone number, or email is never sold or rented to advertisers or any third party. Not ever.
Bank-Grade Encryption
All data is protected with 256-bit SSL encryption — the same technology used by the world's leading banks.
You're in Full Control
You may wish to view, correct, or delete your data at any time. mospala makes this straightforward.
Compliant with International Standards
mospala's Privacy Policy is built in accordance with GDPR and international data protection standards — following global best practices.
Alerts on policy changes
If there are any significant changes to the Privacy Policy, mospala will notify you in advance via email or in-app notification.
mospala's commitment: This Privacy Policy is written in plain language so you can understand every detail. We believe you should have full control over your own data.
1
What data is collected

Providing mospala's services requires collecting certain information. This falls into two categories — what you provide directly, and what is generated automatically as you use the platform.

Information you provide directly

Type of data When Is It Collected Why it's needed
Full name At the time of registration Identity verification
Mobile Number During registration and payment Communications & transactions
Email address At the time of registration Account security
Date of birth At the time of registration Age Verification (18+)
National ID card For KYC verification Identity Verification
Financial information At the time of payment Transaction Processing

Automatically collected data

While using mospala, certain technical information is collected automatically — such as your device type, browser, IP address, and how long you spend on each page. This is used primarily to improve the site's performance.

2
How your information is used

Mospala uses your information only for specific, legitimate purposes. No data is used beyond its original intent.

  • Account Management: To create, verify, and secure your account
  • Payment Processing: To process deposits and withdrawals securely
  • Support Services: To answer your questions and resolve issues
  • Fraud Prevention: To detect and prevent fraudulent activity
  • Legal Obligations: To meet the requirements of regulatory authorities
  • Service Improvement: For anonymized analytics to improve mospala's services
Clearly stated: mospala never uses your data for ad profiling or third-party marketing purposes.
3
Who Your Information May Be Shared With

Mospala does not sell your data. However, limited information may be shared with trusted third parties as necessary to operate the service.

  • Payment processors: Solely to process transactions with bKash, Nagad, Rocket, or your bank
  • Identity Verification Services: Regulated service providers for KYC verification
  • Game providers: Only the minimum data necessary to use the platform
  • Legal Authorities: By court order or legal obligation — only where strictly required

Every third party is bound by contract under mospala's privacy policy and may not use the data they receive beyond its specified purpose.

4
Cookies & Tracking Technologies

Mospala uses cookies to keep the website running smoothly and to improve your experience. Not all cookies are the same — some are essential, others are optional.

Essential Cookies
Login sessions and security tokens are essential — the site cannot function without them
Always active
Functional cookies
Remembers your language preference and game settings
Always active
Analytical Cookies
To understand which pages are used most — anonymized
Optional
Marketing cookies
mospala-related advertising only — no third parties
Optional

You can disable optional cookies from your browser settings. However, disabling essential cookies may prevent the site from functioning properly.

5
How long your data is retained

Mospala does not store your data indefinitely. Each type of data has a defined retention period.

  • Account information: For the duration of your active account + up to 5 years after closure
  • Financial Transaction Records: Up to 7 years for legal compliance
  • KYC documents: 3–5 years after account closure
  • Support Conversations: 2 years
  • Cookies & Session Data: At the end of the session or up to 30 days maximum

Once the retention period expires, data is securely deleted or anonymized.

6
Your Rights

As a mospala member, you have several important rights regarding your personal data.

Right to Access Your Data
If you would like to see what data mospala holds about you, just let us know — you will receive a response within 30 days.
Right to Rectification
If you need to update incorrect or outdated information, contact support. The process is simple and straightforward.
Right to erasure
After closing your account, you may request that your data be deleted — it will be removed unless a legal obligation requires otherwise.
Right to access your data
You may request a copy of your data in a portable format.
Right to restrict processing
You can object to the use of your data for specific purposes — and mospala will respect that.
Right to Lodge a Complaint
If you are unhappy with how your data is used, you may file a complaint at support@mospala.ws.
7
Security Measures

Mospala uses multiple layers of security to keep your data safe.

  • 256-bit SSL/TLS Encryption: All Data Transmissions Are Encrypted
  • Database Encryption: Stored data remains encrypted at all times
  • Two-factor authentication (2FA): An extra layer of protection at login
  • Regular Security Audits: Regular Audits by Third Parties
  • Access controls: Only authorized personnel can access specific data
  • Suspicious activity detection: Automatic alerts for unusual logins or transactions
You Can Help Too: Keep your password strong, enable 2FA, and avoid logging in from unfamiliar devices.
8
Children's Privacy

Mospala is strictly an 18+ platform. We do not knowingly collect data from anyone under the age of 18.

If we ever become aware that data belonging to a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you suspect your child is using mospala, please contact us at support@mospala.ws.

9
International Data Transfers

Mospala's servers and some service providers may be located outside Bangladesh, which means your data may cross international borders.

Regardless of where your data is transferred, mospala ensures that:

  • Recipients are held to the same standard of data protection
  • Data transfer agreements comply with international standards
  • GDPR and other international data regulations are fully observed
10
Policy updates & contact

Mospala may update this privacy policy as needed. Before any significant changes:

  • A notification will be sent to your registered email
  • A notice will be posted on the site
  • You will be notified at least 7 days before any changes take effect
Privacy Contact: privacy@mospala.ws or support@mospala.ws — please write with the subject "Privacy".

Frequently Asked Questions

Player FAQ

Live scores and stats are available right alongside every ongoing match in mospala's Sports Betting section. Batting, bowling, overs, balls, runs — everything updates in real time. If a match has a "Live" tag, click on it to view the full detailed scorecard. Live video streaming depends on the event and your account status — generally, an active account with a balance is required for access. Use the calendar view to check upcoming match schedules in advance so you never miss a kickoff.

mospala's responsible gaming tools are available under the "Responsible Gaming" section in your account settings. From there, you can easily set daily, weekly, or monthly deposit limits — for example, "I will deposit no more than ৳5,000 this week." Limits take effect immediately once set. However, increasing a limit requires a 72-hour cooling-off period — this is intentional, to prevent impulsive decisions. To request self-exclusion, contact support via live chat — options range from 1 month to permanent.
Privacy Questions? Ask our support team directly — we're here to help in Bengali.
Security Certifications
SSL/TLS 256-bit
GDPR Compliant
Regular Security Audits
24/7 security monitoring

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Your data is protected, your transactions are secure, and your gaming environment is trustworthy at mospala. Get started today.

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